Mobile Application

Overview

The Xhjili Mobile Application is the official platform for real‑money online gambling. The app provides access to a regulated library of games, live dealer experiences where permitted, and promotional offers. Access is limited to individuals who meet the age and eligibility requirements set forth in these terms. The app is available for Android and iOS devices and supports in‑app account management, deposits, withdrawals, and responsible gaming tools.

Eligibility and Compliance

Access to the Xhjili Mobile Application is restricted to natural persons who are at least eighteen (18) years of age. You must comply with all applicable laws and regulations in your jurisdiction, including those relating to online gambling. Users located in jurisdictions where online gambling is prohibited or restricted may not access or use the app. Xhjili reserves the right to suspend or terminate accounts that fail to meet these criteria or that engage in fraudulent or unlawful activity.

Account Creation and Verification

To create an Xhjili account, you must provide accurate information, agree to the Terms of Use and Privacy Policy, and complete identity verification (Know Your Customer). Verification may require submission of government‑issued identification and proof of address. Deposits and withdrawals are subject to ongoing verification. You are responsible for maintaining the confidentiality of authentication credentials and for all activity conducted through your account.

Installation and Access

The Xhjili Mobile Application is available for Android and iOS. Android users should download the app from the official platform and may need to enable installations from unknown sources as directed during setup. iOS users install via the official app store. For quick access, you may add the Xhjili app to your device’s home screen: on Android use the browser menu to select Add to Home Screen; on iOS use the Share option to add to Home Screen.

Security and Data Protection

The app uses industry‑standard security measures, including transport‑layer encryption and secure storage of sensitive data. Xhjili operates under a valid gambling license from a recognized regulatory authority and undergoes regular independent audits. Personal data is processed in accordance with the Privacy Policy and Data Retention Schedule. Users may request access to personal data, correction, or deletion in accordance with applicable law.

Games and Mobile Experience

The mobile platform provides access to a curated library of games optimized for touch interaction. Live casino, slots, table games, and live‑dealer experiences are available where permitted. Players can switch between real‑money play and demo mode; play progress and balances synchronize across devices where supported by the platform.

Bonuses and Promotions

Promotional offers applicable to mobile play are governed by the Bonus Terms. Bonuses may require a minimum deposit, wagering requirements, and a maximum bet while the bonus is active. Example: Welcome offer up to 1,000 currency units with a 35× wagering requirement and a maximum bet of 5 currency units while the bonus is active. Bonuses are subject to change and may be withdrawn if terms are not met.

Responsible Gaming

Xhjili promotes responsible gaming. Features include deposit limits, session limits, time‑out and self‑exclusion options, and access to educational resources. If you or someone you know may have a gambling problem, contact support or local authorities. The app will provide reminders if activity patterns suggest potential risk and will automatically pause promotions if necessary.

Payments and Withdrawals

Deposits and withdrawals may be funded via a range of payment methods. Minimum deposit and withdrawal amounts apply as stated in the Terms. Processing times vary by method and may be subject to additional verification. All payments are subject to anti‑money laundering controls and suspicious activity monitoring. 3D Secure or equivalent strong customer authentication may be required for card‑based transactions.

Notifications and Updates

Users may opt in to push notifications for account activity, promotions, and important updates. You may adjust notification preferences in the in‑app settings at any time. The app will notify you when a new version is available and provide a straightforward update flow.

Privacy Rights and Policies

Xhjili collects personal data as described in the Privacy Policy. You have rights to access, rectify, erase, and restrict processing of your data where permitted by law. Data retention periods align with regulatory requirements. Cookies and similar technologies may be used to improve the user experience; where applicable, consent is obtained and managed within the app in accordance with policy.

Support and Help

Customer support is available via in‑app chat and email. The Help Center provides a comprehensive FAQ and access to submission forms for account‑related inquiries. Response times depend on demand and are published in the Help Center.

Legal and Policy Framework

Use of the Xhjili Mobile Application is governed by the Terms of Use and the Privacy Policy. The Terms include limitations of liability, user conduct requirements, and dispute resolution procedures. Xhjili may update terms from time to time; continued use after updates constitutes acceptance. The governing law and venue for disputes are defined in the Terms. By using the app, you acknowledge and agree to these terms and policies.